Sari, W.K., Karso, I. and Huda, M. 2017. HUBUNGAN PENERAPAN SOP PENERIMAAN PASIEN BARU DENGAN TINGKAT KEPUASAN PASIEN: Relationship Of Application Of New Patient Reception Sop With Level Of Patient Satisfaction. Jurnal Ilmiah Keperawatan (Scientific Journal of Nursing). 3, 2 (Sep. 2017), 18-25.