HIDAYANTI, N. PENILAIAN MUTU PELAYANAN DOKTER DAN PERAWAT TERHADAP LOYALITAS PASIEN POLI UMUM DI RS AISYIYAH BOJONEGORO: Quality Service Assessment of Doctors and Nurses Toward Patient Loyalty Of General Clinic At Aisyiyah Hospital, Bojonegoro. Jurnal Ilmiah Keperawatan (Scientific Journal of Nursing), v. 2, n. 2, p. 10-20, 6 Sep. 2016.