Fadjry BB, Suratmi, Ubudiyah M, Fajarsiwi H. HUBUNGAN COMPLAINT HANDLING DENGAN LOYALITAS PASIEN DI RAWAT INAP RUMAH SAKIT ISLAM NASHRUL UMMAH LAMONGAN: The Relationship of Complaint Handling and Patient Loyalty in The Inpatient Room of RSI Nashrul Ummah Lamongan. Jikep [Internet]. 2024Oct.30 [cited 2026Jan.19];10(3):490-7. Available from: https://journal.stikespemkabjombang.ac.id/index.php/jikep/article/view/2276